GENERAL
Your company will be referred to herein individually as a “Client Company“.
ABANDONED STATUS – If a client should abandon a project or contract after work has commenced, an invoice shall be issued for the full quoted amount, regardless of project status on abandonment. Abandoned contracts in cases where the client is non-responsive are also subject to an accelerated collections policy and will be submitted to a third-party collection agency if not paid or addressed within 30 days.
CONFIDENTIALITY – Client Company shall inform Think designs, LLC in writing before the project commences if any portion of any material or information provided by Client Company or if any portion of the project is confidential.
DELAYS – Illness, injury, hit by beer truck, or other events beyond Think Designs, LLC control, such as: fire, theft, computer failure, and Acts of God may result in a delay of unpredictable length.
NATURE OF COPY – Client Company agrees to exercise due diligence in its direction to Think Designs, LLC regarding preparation of materials and must be able to substantiate all claims and representations. Client Company is responsible for all trademark, service mark, copyright and patent infringement clearances. The Client is also responsible for arranging, prior to publication, any necessary legal clearance of materials Think Designs, LLC prepares. Think Designs, LLC will not be held liable for any legal infringements as a result of artwork being distributed or published under the direction of Client Company
OUT-OF-STATE – Any business outside North Carolina will require full payment due before releasing files to printer or uploading web files to their hosted server. (Doesn’t apply when hosting with Think Designs, LLC).
PAYMENT SCHEDULE – New clients will require 50 percent downpayment prior to work commencing. The project can be scheduled once the downpayment is received by Think designs, LLC. The downpayment is non-refundable. The remaining 50 percent is payable to tThink Designs, LLC upon completion of the project, and before original artwork is supplied to Client Company or printer (including 3rd party printer). The project deposit is non-refundable, and if a project is cancelled byClient Company, for whatever reason, the deposit will serve as a cancellation fee.
PAYMENT TERMS – All invoices are payable within 10 business days of receipt. Accounts which remain outstanding for 10 days after the date of invoice, will incur an extra charge of 5% per month of the outstanding amount. Think Designs, LLC retains the right to hold all graphics and project development with the exception of content and graphics provided by the client until payment is received for such items.
PORTFOLIO – We reserve the right to display design work completed for your company on our digital, web and print portfolio (including any and all marketing materials). Unless noted to be confidential.
RETURN CHECKS – Returned checks will incur an additional fee of $50 per returned check. Think Designs, LLC reserves the right to consider an account to be in default in the event of a returned check.
THIRD PARTY PRINTERS/VENDORS – IfClient Company elects to use their own printer/ventor Think Designs will not be responsible for any payments due to Client Company printer/vendor or errors that may have occurred during the production process including shipping and receiving.
THIRD PARTY PROVIDERS: Total cost does not include any stock, third party photography or content writing, unless noted on quote as line item. $15.00 fee for all downloaded stock photography or illustration selected* by Think Designs, LLC, which may not be included in original quote but will show on final invoice. Additional fees may occur if Client Company selects their own stock photography provider.
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